Have a question? We've got answers :)
Click on some of the most frequently asked questions below to learn more
With so many happy customers, amazing results and 5-star reviews, we want you to see the same results in your skin. At Rooted For Good we stand behind the quality of our all natural skincare products. However, if you are not satisfied with the benefits of our products we provide a 30 day money back guarantee on your first online purchase (minus shipping and handling*).
Simply email our support team at support@rootedforgood.com within 30 days of your purchase date. In the email include a copy of your original receipt, as well as a statement explaining the reason for your return. We welcome any feedback you may have on how we can better meet your skincare needs.
Please allow up to 21 business days to process the return and credit your account. We will notify you via e-mail once your return has been processed. If you have any questions about your return, please contact support@rootedforgood.com .
*If your order was shipped via “Free Shipping,” a flat $10 fee will be deducted from your original invoice total.
*Guarantee does not include Spring or Fall boxes or other promotional sale boxes or bundle sales.
Due to the postmaster general's changes at the US Postal Service we are noticing significantly longer delivery times for packages. While Rooted's standard fulfillment time is a lightning fast 1 to 2 business days, once your package leaves our warehouse it is in the hands of the mail carrier and we are unable to speed up its transit time. Thank you for your patience and we hope you love your products!
We don't offer free samples, but we do sell a travel size Revive Face Wash and Refresh Face Toner that are a perfect way to try our products before investing in the Basic or Premium Bundle !
Congratulations, what a blessing!! During this special time we know you want to do what is best for your baby and for your body. While we handcraft our products and only use all natural ingredients and pure therapeutic grade essential oils formulated in ideal quantities for pregnant women, we recommend you consult with your doctor before using any new skin care products. We are not medical professionals and are unable to give you medical advice :)
Our products are crafted to work with all skin-types, especially sensitive skin. We aim to provide quality skincare products using only all natural ingredients that are non-irritating, detergent-free, and free from all dyes, fragrance, and harsh chemicals.
We recommend that you select our sensitive skin blend for the Revive Face Wash and perform an underarm patch test with the Rewind Serum prior to using it on your face as it has a high quantity of essential oils.
That being said, if you have reacted negatively to essential oils in the past our products may not be a good fit for you.
Our Renew Cream is handcrafted without water, preservatives or stabilizers, which means only nutrient-rich ingredients nourish your skin! It also means that in extreme temperatures your Renew Cream may melt or freeze.
To avoid this keep your Renew Cream stored at room temperature away from direct sunlight or heat to maintain creamy consistency.
Yes the men's face wash would be awesome for him. I would recommend sensitive skin since he is so young and I would do the first one without the blue tansy, see if it helps and then he can always try the blue tansy on his next one if you think he needs a bit more help.
My brother and nephew use the peppermint sensitive skin mens face wash and it has cleared up their skin tremendously!
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How are your products different from other products I've tried?
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All of our products are hand made in small batches (without any preservatives) with only all natural ingredients that are actually good for you. Our products do not contain skin-harming detergents, chemicals or artificial fragrances.
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Rooted products are all made with pure therapeutic grade essential oils that deliver wonderful skin results and also have the added benefit of an aromatherapy experience while you use them!
Rooted for Good is a brand you can feel good about - good for you and good for others!
Made in the USA!
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Are your products gluten free?
Yes. We never use ingredients that contain gluten.
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Do all your products contain essential oils?
Yes, all of our products contain pure therapeutic grade essential oils. Each Rooted product has a different amount of essential oils formulated into the recipe. For example our Rewind & Relief Serum contain the highest quantity of essential oils per milliliter but are still crafted & sold pre-diluted so they are ready to use!
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If these are all natural products do they expire?
We advise using all of our Rooted skincare products (excluding our undiluted bottle essential oils) within 12 months of opening!
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Do any of your facial skincare products contain coconut oil?
All of our facial products are coconut oil free except for our Revive Face Wash base. It contains a very small amount of coconut oil. If you have a coconut oil sensitivity, you may want to avoid our Revitalize Sugar Scrub which contains a generous amount of organic coconut oil.
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Do your products contain preservatives, parabens, or formaldehyde? Are your products tested on animals?
Always:
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Paraben-Free
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Formaldehyde-Free
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Phthalate-Free
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Cruelty-Free
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Proudly Made in the USA
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100% Natural
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Never tested on animals
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Alcohol-free
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Are your products vegan?
All our products are vegan with exception to our Renew Cream which contains beeswax.
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Are your products 100% Organic?
Nope. Our products contain natural and organic ingredients but we are not a certified organic company. We purchase ingredients of the highest quality from trusted suppliers.
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Do any of your products contain sunscreen?
Currently we do not hand craft products with sunscreen. As soon as we begin making them we will let our email subscribers be the first to know about it :)
SEE WHAT PEOPLE ARE SAYING!
★ ★ ★ ★ ★
“Have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”
- Steve Jobs
★ ★ ★ ★ ★
“My mother always taught us that if people don’t agree with you, the important thing is to listen to them. But if you’ve listened to them carefully and you still think that you’re right, then you must have the courage of your convictions.”
- Jane Goodall
★ ★ ★ ★ ★
“Have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”
- Steve Jobs
★ ★ ★ ★ ★
“My mother always taught us that if people don’t agree with you, the important thing is to listen to them. But if you’ve listened to them carefully and you still think that you’re right, then you must have the courage of your convictions.”
- Jane Goodall